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About Key Digital®
Tell me more about Key DigitalKey Digital makes what kind of products?How can I contact Key Digital to purchase a product, for Sales Support, Customer Service, Tech Support, Questions about my Account, Marketing, or Engineering?What is the KDS Warranty policy?What are the Terms and Conditions on all KDS sales?
Q: Tell me more about Key Digital
A:
Key Digital®, led by digital video pioneer Mike Tsinberg, develops and manufactures high quality, cutting-edge technology solutions for virtually all applications where high-end video and control are important. Key Digital® is at the forefront of the video industry for Home Theater Retailers, Custom Installers, System Integrators, Broadcasters, Manufacturers, and Consumers.
Q: Key Digital makes what kind of products?
A:
  • Control Systems - Compass Control®Pro
  • HDBaseT/ HDMI Matrix Switchers
  • HDBaseT/HDMI Extenders
  • HDMI Matrix Switchers
  • HDMI Distribution Amplifiers
  • HDMI Boosters
  • Audio Matrix Switchers
  • High-End HDMI Cables
  • CAT6/STP Cables
  • Video Processors & Scalers
  • Interface Adapters
Q: How can I contact Key Digital to purchase a product, for Sales Support, Customer Service, Tech Support, Questions about my Account, Marketing, or Engineering?
A:
Q: What is the Key Digital Warranty policy?
A:
  • All Key Digital Systems products are engineered and built to high manufacturing standards and should provide years of trouble-free operation. They are all backed by a Limited 3 Year Parts and Labor Warranty. Before returning any item to Key Digital, you must contact technical support and obtain an RMA number.
  • To obtain a RMA Number please e-mail rma@keydigital.com, or call us at (914) 667-9700
Q: What are the Terms and Conditions on all Key Digital sales?
A:
All Key Digital sales are subject to the following Terms and Conditions:
  • 1. Opening orders (first-time accounts) are subject to credit approval
  • 2. All prices are FOB, Mt. Vernon, NY, USA.
  • 3. Prices are subject to change without notice.
  • 4. Key Digital sells its products through Authorized Dealers. Buying from an Authorized Key Digital Systems, Inc. Dealer ensures that you have a FACTORY WARRANTY on your Key Digital product. A warranty on Key Digital products is NOT VALID if the products have been purchased from an unauthorized dealer or unauthorized online retailer, or if the Key Digital factory serial number has been removed, defaced, or replaced in any way.
  • 5. Specifications on our products are subject to change without notice.